FAQ
What is Currently?
Shop Currently is a an eco-conscious size inclusive clothing brand! We create styles that are timeless and always current, and we believe the present moment is all we have, that’s why we are called Currently! Quality and fit are very important to us, we don’t mass produce our dresses. Instead, we make a few pieces and focus on designing lovely dresses in limited collections.
Where does Currently ship?
We ship with the USA, Canada, U.K. and Australia.. You may experience longer delivery times when shipping to Hawaii, Alaska, Puerto Rico, and International countries.
How do I know my size?
Each style has it's own size chart in the product detail page. Please follow our measuring instructions in our Size Guide page, review the size chart in the product detail page for the size you are interested in and choose a size based on your measurements.
When will my order ship?
We will process and ship your order within 24 hours.
Once we ship, we will provide you with tracking information.
I'm having problems with the tracking.
Contact us at currently@shopcurrently.com. We will reply immediately.
How can I edit my shipping address?
If your order is shipping to an incorrect address, please email currently@shopcurrently.com.
Do you accept returns?
As of 2024 we are no longer accepting any returns on any orders.
If you received a product different from the one that you ordered, please contact us at currently@shopcurrently.com.
When will my credit card be charged?
Your credit card will be charged as soon as your order is accepted and processed.
What forms of payment do you accept?
We accept Visa, MasterCard, American Express, credit cards/debit cards and PayPal. Unfortunately, we cannot accept checks or money orders.
When is the next product launching?
Sign up with your email address to get the latest updates.
How can I check the status of my order?
You can view order status on your Account page, which will be updated as soon as you are charged for your shipment and again once your order ships.